World Wings Tours & Travels
Website: https://wwttravels.com
Email: info@wwttravels.com
1. Introduction
Welcome to World Wings Tours & Travels (“WWTT”, “we”, “our”, or “us”).
These Terms and Conditions govern access to our website and the purchase, booking, participation, and use of travel-related services offered through our business.
World Wings Tours & Travels is an India-based travel services business offering domestic holiday packages, customized travel experiences, camping, trekking, sightseeing, local transportation arrangements, selected adventure activities, and camping equipment rentals.
By placing a booking or purchasing a service, customers agree to the applicable Terms and Conditions, package description, booking confirmation, and related policies.
Nothing in these Terms excludes or limits rights that customers are entitled to under applicable law.
2. Scope of Services
Our business may provide or arrange the following services:
– Domestic hill station holiday packages.
– Customized family and honeymoon packages.
– Solo and group travel experiences.
– Corporate outings and outdoor retreats.
– Camping and trekking experiences.
– Local sightseeing arrangements.
– Hotel and resort accommodation as part of selected packages.
– Local cab and group transportation arrangements.
– Camping equipment rental.
– Selected water sports and recreational activities through appropriate third-party operators.
The availability of individual services depends on the destination, travel dates, weather, operating conditions, and relevant supplier arrangements.
We do not advertise airline or railway ticket issuance as part of our current service offering.
3. Package Descriptions and Inclusions
Each package offered through our website will describe the principal services included in the quoted price.
Depending on the selected package, inclusions may cover:
– Accommodation for the specified number of nights.
– Breakfast or other meals expressly listed.
– Local sightseeing activities.
– Cab or local transport arrangements.
– Camping accommodation.
– Selected recreational activities.
– Equipment or facilities specifically identified in the package.
Services not expressly listed as included are excluded from the package price.
Personal expenses, additional meals, optional activities, entry charges, travel insurance, and other expenses may be payable separately unless otherwise specified.
Photographs and promotional descriptions are illustrative and may not represent the exact accommodation, equipment, or conditions available on a particular date.
4. Booking and Confirmation
Customers may request bookings through our website, enquiry forms, email, or other authorized communication channels.
A booking is confirmed only after:
1. The customer selects or agrees to the package and its terms.
2. The required customer details are received.
3. The applicable payment is successfully processed.
4. World Wings Tours & Travels issues a booking confirmation.
A successful payment alone does not guarantee supplier availability where a package is expressly sold subject to confirmation.
If an advertised service becomes unavailable before confirmation, we will offer an appropriate alternative or a refund of the affected payment.
Customers should review the confirmation carefully and report discrepancies promptly.
5. Pricing and Payment
All prices displayed on our website are expressed in Indian Rupees (INR) unless otherwise specified.
Package prices may vary according to:
– Destination and season.
– Number of travellers.
– Accommodation category.
– Duration of stay.
– Transport arrangements.
– Activity selection.
– Supplier pricing and availability.
The final payable amount, applicable taxes, and mandatory charges will be disclosed before the customer completes payment.
Payments may be accepted through supported online payment gateways, bank transfers, or other authorized methods.
We do not request customers to disclose banking passwords, OTPs, or card security codes to our representatives.
Customers must use payment methods they are legally authorized to use.
6. Customer Responsibilities
Customers are responsible for providing accurate information, including names, contact details, travel dates, group size, and relevant booking preferences.
Customers must follow applicable laws, destination rules, accommodation policies, and reasonable safety instructions.
Participants in trekking, camping, and adventure activities should assess their physical suitability and disclose relevant information required for safe participation.
Customers are responsible for carrying identification documents and obtaining any personal permissions or documents required for their participation, unless the package explicitly states otherwise.
Customers must not engage in unlawful, abusive, disruptive, or unsafe conduct.
7. Adventure Activities and Safety
Outdoor activities may involve inherent risks associated with terrain, weather, physical exertion, equipment, transportation, and natural conditions.
Participation is subject to applicable safety requirements, age restrictions, fitness requirements, operator instructions, and local regulations.
Activities such as rafting, trekking, and certain camping experiences may require qualified operators, permits, or other authorizations.
Where required, these activities will be arranged only through appropriately authorized providers.
World Wings Tours & Travels does not guarantee that every activity will be available under all conditions.
We may suspend, reschedule, or cancel an activity where safety, weather, government restrictions, or operational conditions make it unsuitable.
Nothing in these Terms excludes liability that cannot legally be excluded, including liability arising from negligence where applicable.
8. Third-Party Service Providers
Certain services may be delivered by independent hotels, accommodation providers, transport operators, campsite operators, equipment providers, and activity organizers.
We may act as an organizer, coordinator, or intermediary depending on the package.
The relevant provider may impose additional lawful conditions concerning check-in, participation, safety, damage, and service availability.
We will disclose material third-party conditions to customers where relevant.
World Wings Tours & Travels remains responsible for its own contractual obligations and for liabilities imposed by applicable law.
9. Accommodation and Transportation
Hotel check-in and check-out times depend on the accommodation provider.
Early check-in, late check-out, room upgrades, and special requests are not guaranteed unless confirmed.
Local transportation arrangements are subject to vehicle availability, route conditions, and the agreed package inclusions.
Additional kilometres, waiting time, parking, tolls, or other charges may apply only where disclosed in the applicable package or booking terms.
10. Camping Equipment Rental
Customers renting camping equipment must use the equipment responsibly and follow the instructions provided.
Rental periods, deposits, delivery arrangements, and return conditions will be stated during booking.
Customers may be responsible for reasonable repair or replacement costs arising from loss, theft, or damage beyond normal wear and tear, subject to applicable law and the rental agreement.
Any deductions from refundable security deposits will be explained and supported by appropriate details.
11. Changes and Cancellations
Customer-requested modifications are subject to availability and any applicable price differences or disclosed supplier charges.
Cancellation requests are governed by our separate Cancellation Policy.
Eligible refunds are processed according to our Refund Policy.
Where we cancel a confirmed package because we cannot provide the contracted service, customers will receive the remedies required under the booking agreement and applicable law.
12. Weather and Unforeseen Events
Travel experiences may be affected by heavy rainfall, snowfall, landslides, road closures, natural disasters, public restrictions, strikes, or other events beyond reasonable control.
We will make reasonable efforts to communicate significant changes and identify practical alternatives.
Rescheduling, alternative arrangements, and refunds will be handled according to the booking terms, the circumstances of the disruption, and applicable law.
13. Website Content and Intellectual Property
Website text, logos, graphics, photographs owned by us, and other original content are protected by applicable intellectual property laws.
Visitors must not reproduce or commercially exploit protected material without authorization.
Customers may use the website for legitimate personal enquiries and purchases.
Unauthorized interference with the website, fraudulent transactions, and misuse of its content are prohibited.
14. Complaints and Dispute Resolution
Customers should initially contact us at info@wwttravels.com with their booking reference, contact details, and a description of the concern.
We will review complaints and attempt to provide a reasonable resolution.
These Terms are governed by applicable Indian law.
Subject to mandatory consumer-protection provisions and other applicable jurisdictional rules, disputes may be brought before competent courts or authorities.
Nothing in these Terms restricts a customer’s right to approach an appropriate consumer commission or statutory authority.
15. Amendments
We may update these Terms and Conditions periodically.
Changes will apply prospectively unless otherwise permitted by law and agreed with the customer.
The terms applicable to an existing confirmed booking will not be changed unilaterally in a manner that unlawfully removes the customer’s contractual rights.
16. Contact Details
World Wings Tours & Travels
Harra, Tehsil Sardhana, District Meerut, Uttar Pradesh – 250344, India
Email: info@wwttravels.com
Website: https://wwttravels.com
